Support

Answers to common questions and how to reach us. We reply within one or two business days.

Updated: 22 October 2026

Write to usinfo@narmafzor.tj
Monday – Friday, 09:00–18:00 (UTC+5)Include your phone model and app version (“Settings → About”) so we can help faster.

Getting started

Do I need to sign up?

No. On first launch choose “Just on this phone” and everything works without an account or internet. “With an account” is needed for sync, teams and cloud speech recognition with Tajik.

How do I switch modes?

“Settings → Account & sync”. You can turn on online mode at any time — your data is uploaded to the account. Turning online mode off deletes nothing from the phone.

Quick capture by typing

Tap “+” and type it naturally: “call mom tomorrow at 10 #home”, “lunch 45”, “salary 5000”. LifeAPP works out the record type, date, time, amount and project.

Voice capture

How do I dictate a record?

Hold “+” or tap the mic button on the Today screen. You can also long-press the app icon and choose “By voice”, or tap the mic on the widget. Speak naturally — recording stops by itself when you pause.

Which languages are supported?

Without an account the phone recognises speech: English and Russian. With an account, cloud recognition handles Tajik, Russian, English and mixed speech.

A record was misheard

Tap “Undo” to take back every record from the sentence, or open the record and fix it. You can turn off auto-save in “Settings → Voice input → Save what you say right away”.

It says cloud recognition is unavailable

There’s no internet, the server is temporarily unavailable, or the daily limit is reached. Meanwhile LifeAPP recognises speech on the phone, and cloud recognition comes back on its own.

Teams

How do I invite a partner?

“Settings → Teams → New team”, then “Invite”. Send the link or invite code. The link is valid for 7 days.

My partner can’t see the project’s money

Move both the project and the account its transactions use into the team: open the account and choose the team.

How do I leave a team?

Open the team and tap “Leave team”. The team’s data disappears from your phone. An owner first hands the team over to a partner or deletes it.

Data and backups

How do I save a backup?

“Settings → Backup & restore → Save a backup…”. Send it to yourself or save it to Files. The app also makes a daily backup on the device and keeps the last 7.

Moving to a new phone

With an account, sign in on the new phone. Without one, save a backup on the old phone and choose “Restore from file…” on the new one.

How do I delete my account or all data?

Account: “Settings → Account & sync → Delete account”. All data on the phone: “Settings → Erase all data”. More on Account deletion.

Reminders and widgets

Reminders don’t arrive

Allow notifications for LifeAPP in your phone settings. On Android, turn on “Exact reminder timing” in LifeAPP settings and turn off battery optimisation for the app.

How do I add a widget?

Touch and hold an empty area of the Home Screen, tap “+” (iOS) or “Widgets” (Android) and choose LifeAPP.

How do I turn on the lock?

“Settings → App lock”. You’ll need Face ID, Touch ID or a fingerprint.

Developer

Limited Liability Company «Narmafzor»
EIN (RYaM) 0310028749 · TIN 030040794
95 Firdavsi Street, Office 132, Firdavsi District, Dushanbe, 734000, Republic of Tajikistan
info@narmafzor.tj · narmafzor.tj